Frequently asked questions

What is Brother PE-Design?

PE-Design is Brother’s embroidery digitizing software for Windows. It lets you create embroidery designs from images, text and photos, edit existing designs and save them in PES format for Brother (and Babylock) embroidery machines.

Which PE-Design version should I buy?

For most people PE-Design 11 is the best choice because it has every tool. PE-Design 10 is the best value. PE-Design Plus2 is ideal for beginners who mainly do names and monograms. Message us on WhatsApp and we will recommend the right version for your machine and projects.

What exactly do I receive?

You receive an official, genuine PE-Design license key by email, with activation instructions and support if you need help activating. It is a one-time purchase with no subscription fees.

Is the PE-Design installer included?

No. The listing is for the official license key only. You must already have, or obtain, the PE-Design installation files separately. No physical product is shipped.

How fast is delivery?

License keys are sent by email, usually within minutes to a few hours after payment confirmation, depending on the time of day.

Does PE-Design work on Mac?

PE-Design is Windows software. On a Mac it can run through Windows virtualisation (for example Parallels) or Boot Camp on Intel Macs.

Which embroidery machines are compatible?

PE-Design saves in PES format, used by Brother and Babylock embroidery machines. It can also export common formats such as DST, EXP, JEF and HUS, so designs can be used on many other machines.

Do you help with activation?

Yes. Every key comes with activation instructions, and we help you on WhatsApp or by email if anything is unclear.

How do I pay and order?

Click “Buy on WhatsApp” on any product or send us an email. We confirm the version, send the payment details and email your license key right after payment.

Another question? Contact us — we usually reply within minutes on WhatsApp.